Justine's Bedroom - Customer Support

Customer Support
I offer the best customer service and support as I can to make your stay with my site a great experience for you. Below you will find answers to most of the questions that you may have. If you have any other questions, please do not hesitate to contact me here.

Is It Safe To Use My Credit Card Online?
Absolutely. The billing companies I use to hande my online transactions are well known reputable companies who have been processing credit cards online for years. When you input your credit card information into their signup form you are connected with a 100% secure SSL 3.0, RC4 connection with 128 bit encryption which is completely safe. I personally do not have any access to your credit card information.

What Will Be On My Credit Card Statement?
Your credit card statement will only show the name of the billing company that processed your transaction. Nothing on your statement will reflect this is an adult site.

Will I Be Added To Any Mailing Lists?
Absolutely not. Your e-mail address will not be added to any mailing lists either by myself or the billing company you use to subscribe.

How Do I Cancel My Subscription?
The links below allow you to cancel your subscription online 24 hours a day, 7 days a week. Just click on the link of the billing company you used to subscribe.

CCBill Customer Service
Verotel Customer Service

If you don't know which company you joined with, please e-mail me the following information - all cancellations are confirmed via email within 24 hours. Please send me as much information as you can so I can trace your membership. Any (or preferably all) of the following will suffice.

1) Your subscription or transaction number.
2) The username you use to access my members area.
3) The email address you uses when you joined.
4) The name you signed up under.

My Login Details Are Not Working or I Have Forgotten My Password
Just e-mail me at justine@justinesbedroom.com with either your subscription number, transaction number, your name or the e-mail address you used when joining and I'll address your problem immediately.