I offer the best customer service
and support as I can to make your stay with my site a great experience
for you. Below you will find answers to most of the questions that you
may have. If you have any other questions, please do not hesitate to contact
me here.
Is It Safe To Use My Credit Card Online?
Absolutely. The billing companies I use to hande my online transactions
are well known reputable companies who have been processing credit cards
online for years. When you input your credit card information into their
signup form you are connected with a 100% secure SSL 3.0, RC4 connection
with 128 bit encryption which is completely safe. I personally do not
have any access to your credit card information.
What Will Be On My Credit Card Statement?
Your credit card statement will only show the name of the billing
company that processed your transaction. Nothing on your statement will
reflect this is an adult site. Either 'CCBill' or 'Verotel'.
Will I Be Added To Any Mailing Lists?
Absolutely not. Your e-mail address will not be added to any mailing
lists either by myself or the billing company you use to subscribe.
How Do I Cancel My Subscription?
The links below allow you to cancel your subscription online 24 hours
a day, 7 days a week. Just click on the link of the billing company you
used to subscribe.
CCBill
Customer Service | Verotel Customer
Service
If you don't know which company you joined with, please e-mail me the
following information - all cancellations are confirmed via email within
24 hours. Please send me as much information as you can so I can trace
your membership. Any (or preferably all) of the following will suffice.
1) Your subscription or transaction number.
2) The username you use to access my members area.
3) The email address you uses when you joined.
4) The name you signed up under.
If you encounter any problems, just e-mail me here with either your subscription number, transaction number or the e-mail address you used when joining and I'll do it straight away. You can cancel right up to the day before your subscription ends. It doesn't matter when you cancel your subscription during the month, you will of course still have access to my Members Area until the 30 days are up. You will usually receive an e-mail confirming your cancellation within a few hours. This is sent to the e-mail address you used when subscribing, if you have changed your address you obviously won't receive the e-mail! If you think this has happened, just e-mail me you new address and I'll confirm the cancellation on the new address.
My Login Details Are Not Working or I Have Forgotten My Password
To protect myself from password trading sites, I have a password protection system installed on my server. This program will instantly delete any password that comes from more than a specified number of different locations in a 24 hour period. There should though, be no problems using passwords at home, at work, and at your mates house etc. in the same day. If your password does stop working, e-mail me and I'll address your problem
immediately.
Forgotten Password: If you've forgotten your login details please click here to look up your username and password. If you can't find your login details please email me here with as much information about you membership as you can, like your subscription number, e-mail address you used to join or you full name and I'll find your login details for you. |
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